How do I apply my NELI Press-Ons?
Simple: clean your nails, apply a thin layer of glue (included), gently place your handcrafted NELI press-ons, then press for 20 seconds. That’s it!
How long do they last?
Your NELI fake nails last about 3 to 4 weeks, depending on your activities. Plus, they are reusable with proper care.
Do NELI Press-Ons damage natural nails?
Not at all! Thanks to our gentle glue and a removal process without aggressive filing like salons, your natural nails remain protected and healthy.
Why choose NELI handmade Press-Ons over other Press-Ons?
• Handmade-Crafts
Each NELI nail is carefully designed, trimmed, and adjusted by expert nail artists. This guarantees you salon-quality results from the comfort of your own home and without breaking the bank.
• Unique and inspiring designs:
Our collections come directly from our inspirations and your desires. Each design is carefully selected, subtly blending current trends with timeless elegance.
• High-end materials:
We select only the best materials to offer you nails that are durable, comfortable to wear and that won't get damaged with the slightest touch.
Can I customize my order?
Yes, our nails are carefully hand-made. If you'd like a custom size or design, please Contact Us directly and we'll be happy to arrange it!
How do I easily remove my NELI Press-Ons?
Simply soak them in warm, soapy water for a few minutes, then gently remove them using the included stick. Your natural nails will remain intact and ready for a new set!

Shipping and Delivery
Where do you ship to?
At NELI, we are committed to providing our professional-quality, handmade Press On nails to beauty enthusiasts around the world.
Can't find your country or region? Don't hesitate to contact us at contact@nelipresson.com: we'll do our best to make the beauty of the world accessible to you!
Is delivery free?
Yes! We are happy to offer free delivery on all orders over 57$ to France and 100$ Worldwide.
Check your cart to see if you're about to qualify for free shipping!
What are the delivery times?
Each NELI set is handcrafted to order by our qualified nail artists. This personalized approach ensures impeccable quality and helps reduce waste. Please allow 2 to 5 business days for us to carefully craft your perfect set.
Once your nails are ready, your order will be shipped immediately.
Please note: Our production and shipping are carried out only on business days (excluding weekends and public holidays). As soon as your NELI package is on its way, you will receive an email with your tracking number to follow its delivery to your door.
Delivery costs and estimated delivery times are clearly indicated during checkout.
And don't forget: delivery is free for all orders over 57$ to France and 100$ Worldwide!
Why is my tracking not updating?
We're sorry to hear your tracking isn't updated! It can take 1-2 business days for carriers to update tracking information after shipping.
If your tracking is not updated within a few days of receiving your shipping confirmation, please contact us at contact@nelipresson.com with your order details; we will be happy to help!
Returns and exchanges
Do we offer refunds or exchanges?
For reasons of hygiene and safety, we accept returns or exchanges within 14 days only if the product has not been opened. If you change your mind or wish to select a different model or size, please let us know.
We recommend that you check your order carefully and use our Size Guide to ensure that the product fits you perfectly before finalizing your purchase.
Thank you for your understanding, your trust is our priority and we are committed to maintaining the highest standards of quality, hygiene and customer service.
I received a damaged item, how can I get help?
Although very rare, if you receive a damaged or defective item, please contact us immediately at contact@nelipresson.com—we're here to help!
Our team will guide you through the next steps to resolve the issue quickly. We handle each case with care and diligence to ensure your complete satisfaction, as your experience with NELI is important to us.
Payments and Security
What payment methods do you accept?
We accept all major payment methods to make your shopping experience smooth and secure, including Visa, Mastercard, American Express, Apple Pay, Paypal, Shop Pay.
Where can I learn more about payment processing on your store?
For more details on how payments are securely processed and managed, we recommend consulting our Terms of Service and Privacy Policy for comprehensive information.